A global IT service provider with 20+ years delivering managed services, IT operations, service delivery and transformation to large corporations — driving reliability, efficiency and real cost savings. Now also building AI solutions and AI governance for the next era.
I help companies adopt AI the right way: building real AI solutions on your own data, and making sure they are secure, governed and compliant with the EU AI Act.
AI assistants and RAG systems built on your company's own data — cross-referencing your internal documents, knowledge and systems to deliver answers and automation your business can actually trust.
Design and delivery of AI-powered products and automations end-to-end — from idea to production — tailored to your processes and your sector.
Readiness and compliance for the EU AI Act and ISO/IEC 42001 (AI management systems). Most companies are not compliant yet — get ahead, reduce risk, and build AI people can trust.
Security operations, cyber-resilience and ISO/IEC 27001 — so your AI and IT are protected and compliant by design, not as an afterthought.
As experts in managing IT service providers, we help clients achieve IT excellence through continuous improvement and strong governance — with deep experience across Tier-1 global partners.
We ensure the reliability, performance and security of IT systems and infrastructure — technical support, troubleshooting, compliance, and effective project management.
Transparent, regular reporting on the performance and status of your managed service — so issues are visible early and improvement opportunities are clear.
Tailored resources to build and optimise your Service Desk for swift resolution: remote assistance, proactive monitoring and a streamlined, user-centric ticketing system.
End-to-end governance of your IT managed service, with experience across Wipro, HCL, Stefanini, Infosys, TCS, IBM, Atos, DXC, NTT Data, Accenture and Deloitte.
Streamlining IT services and processes to unlock efficiency, performance and real cost savings — a relentless focus on getting better every cycle.
Full end-to-end ownership of the solutions we manage: performance monitoring, license management, and responding to RFPs and statements of work with confidence.
Clear, regular communication with executive leadership and stakeholders — keeping critical services and processes aligned with business goals.
Specialised resources and expertise to elevate your in-house team — from advanced issue resolution to proactive system management.
Advanced, specialised engineering to fortify your technical infrastructure — intricate problem-solving and robust solution architecture.
At TBS, outsourcing is not a transaction — it is a strategic partnership. We combine comprehensive managed services, industry-tailored solutions and a client-centric, "one-team" culture, with transparent performance visibility and a commitment to service excellence beyond expectations.
Behind TBS is Alexander Lopez — a global IT director with 20+ years leading operations, service delivery and transformation for multinational corporations, and now an AI builder and security leader. Experience across global corporations including Firmenich, Clariant, Colt Telecom, NTT Data and HP. "Attitude makes the difference."
Interested in AI solutions, AI Act compliance, cybersecurity or IT managed services? Tell me about your project and I'll get back to you.